Shipping policy
Thank you for shopping with us. Please review the following policy to understand how we handle shipping and delivery of your orders.
Domestic Shipping (Continental U.S.)
Standard Shipping via FedEx Express
Orders of 8 pairs of springs or fewer are shipped via FedEx Express.
Shipping rates are based on box size (not weight) and will be calculated automatically at checkout.
Most orders ship within 1–2 business days, pending availability and order verification.
Freight Shipping for Larger Orders
Orders of more than 8 pairs of springs will ship via freight carrier.
Once your order is placed, our team will arrange the appropriate freight service based on the order size and destination.
You will receive a freight quote and estimated delivery timeline before your order ships.
International & Offshore Shipping
We do not currently offer shipping to:
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International destinations
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Offshore U.S. locations including Alaska, Hawaii, Puerto Rico, or other U.S. territories
If you would like to arrange international or offshore shipping on your own, you are welcome to do so.
In such cases:
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You are responsible for coordinating all freight and customs requirements
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We will provide pickup location details and any required documentation upon request
Please contact us before placing your order if this applies to you.
Additional Information
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Shipping timelines are estimates only and may vary by carrier, location, and time of year. We cannot guarantee delivery dates.
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We are not responsible for delays, damages, or losses incurred during transit. Liability transfers to the carrier once the order leaves our facility.
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Customers are responsible for providing accurate shipping information at checkout. Additional fees may apply for address corrections or redelivery attempts.
Contact Us
For questions about shipping, freight arrangements, or special delivery requirements, contact us at:
orders@americanspring.com
(310) 324-9347